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COMPLETE SHOPIFY SERVICES: WHAT WE PROVIDE AND HOW IT WORKS

Shopify Services

SHOPIFY STORE DESIGNING
Step 1: Understanding Your Business & Goals

Before we start, we take time to understand your business. We learn about:

  • Your industry and target customers
  • Your branding and design preferences
  • Your competitors and market positioning
  • Special features you need for your store

We don’t use a one-size-fits-all approach. Instead, we create a strategy based on your business type, whether it’s dropshipping, private label, print-on-demand, or traditional retail.

Step 2: Shopify Store Setup & Theme Customization

We choose the best Shopify theme for your store. If you have a specific design in mind, we can create a unique layout.

  • Selecting a fast and professional theme
  • Designing logos, banners, and color schemes that match your brand
  • Creating a homepage and navigation menu that makes shopping easy
Step 3: Product Listing & Optimization

If you have products, we add and optimize them. If you don’t, we can help you find the best products in your market.

  • Uploading products with high-quality images, descriptions, and reviews
  • Writing clear and attractive product titles and descriptions
  • Organizing products into easy-to-browse categories
Step 4: Advanced Features & Custom Functionalities

We add extra features to improve your store’s performance.

  • Making sure the store works well on mobile phones and computers
  • Creating special pages for promotions and ads
  • Setting up automated emails for order confirmations and reminders
  • Adding customer reviews and trust badges for credibility
Step 5: Checkout Optimization & Payment Setup

A simple and secure checkout process helps increase sales. We set up:

  • A fast and easy one-page checkout
  • Secure payment options like PayPal, Stripe, Apple Pay, and Klarna
  • Multi-currency and multi-language settings for international customers
  • Buy Now, Pay Later (BNPL) options to make purchasing easier
Step 6: Shipping & Order Management

Customers expect quick and reliable shipping. We make sure your store can handle it.

  • Setting up automatic shipping rates from major carriers like DHL, FedEx, and UPS
  • Enabling order tracking so customers can see their delivery status
  • Connecting your store with suppliers for automated order fulfillment
Step 7: Testing, Launch & Ongoing Support

Before launching, we test everything to make sure it works perfectly.

  • Checking website speed and performance
  • Ensuring the store looks and works well on all devices
  • Providing 30 days of free minor adjustments and support after launch
Pricing
  • We charge $349 for complete designing excluding the cost of paid themes, Shopify fees or any other plugin or something.
  • We charge $549 if you need extra 6 months support.
STORE MANAGEMENT
1. Order Processing & Fulfillment
  • Managing and processing all incoming orders.
  • Coordinating with suppliers for timely fulfillment.
  • Ensuring smooth logistics and tracking shipments.
  • Handling issues like lost shipments, delays, and replacements.
2. Inventory & Stock Management
  • Keeping track of inventory levels to prevent stockouts or overstocking.
  • Coordinating with suppliers to maintain consistent stock availability.
  • Automating stock updates and alerts.
3. Customer Service & Support
  • Handling customer inquiries via email, chat, and calls.
  • Managing complaints, refunds, and returns.
  • Providing professional and timely responses to maintain customer satisfaction.
  • Monitoring and improving customer feedback and ratings.
4. Performance Monitoring & Optimization
  • Tracking sales performance and store analytics.
  • Identifying areas for improvement to boost efficiency.
  • Implementing process automation for better management.
  • Regular reporting with insights and improvement strategies.
5. Dispute Resolution & Policy Compliance
  • Handling chargebacks, claims, and disputes professionally.
  • Ensuring compliance with platform policies.
  • Managing account health to prevent suspensions or penalties.
6. Review & Feedback Management
  • Encouraging positive reviews from satisfied customers.
  • Handling negative feedback and ensuring a good reputation.
  • Implementing strategies to increase store trustworthiness.

Who Is This Service For?

  • Business owners who want to focus on selling while outsourcing operations.
  • E-commerce entrepreneurs looking for a stress-free backend management solution.
  • Investors who need a team to handle day-to-day store operations.

Pricing

  • We charge $339 per month for handling each and everything

With Ecommerceia’s Store Management Service, clients can focus on selling and growing their business while we handle everything else behind the scenes.

FIND SUPPLIERS FOR YOUR PRODUCTS
1. Research & Supplier Verification

We search for the best suppliers and verify their credibility, pricing, and reliability to ensure you get the best deal.

2. Connecting You with Trusted Manufacturers & Wholesalers

We have access to a network of verified manufacturers and wholesalers worldwide to help you find high-quality products at competitive prices.

3. Negotiation Support

We help negotiate better pricing and terms with suppliers, ensuring you get the most profitable deal for your business.

4. Sourcing for Any Product Category

No matter what you’re looking for—electronics, beauty products, home goods, or more—we find the best supplier for your specific needs.

5. Ensuring Smooth Transactions & Safe Payments

We guide you in choosing suppliers with secure payment options and reliable shipping to avoid risks and delays.

Pricing

We charge $139 for 1 product that we help you source. The cost is minimal, because with our comprehensive negotiation support, you will save much more than that in the long run.

FBM ORDERS MANAGEMENT
1. Order Management

We handle all your FBM orders from the moment a customer places an order, including updating shipping statuses, managing returns, and processing refunds.

2. Shipping Label Creation & Order Handling

You just let us know how many units you have, and we handle the rest. If you ship directly from your place, we will charge $0.99 per order to create the shipping label, handle customer support, and manage everything related to the order.

3. Shipping From Our Warehouse

Alternatively, you can send your products to our warehouse, and we’ll handle all the shipping and fulfillment for you. We’ll help you ship orders faster and find the cheapest shipping options, saving you time and money.

4. No Charges for Shipping From Your Location

If you ship directly from your location, you won’t be charged per order for shipping or fulfillment costs, only a $0.99 fee per order for handling the shipping label and customer support.

Pricing
  • $0.99 per order for label creation, handling customer support, and managing the order (if shipping from your location).
  • Warehouse shipping $2-$2.5 in addition to $0.99 based on your needs.
Why Choose Ecommerceia?

We’ll help you fulfill FBM orders quickly and efficiently while keeping shipping costs low, letting you focus on selling products and growing your business.

HANDLING CUSTOMER SERVICE
1. Fast & Professional Responses

We manage all customer inquiries, messages, and complaints with quick, polite, and solution-focused responses to maintain a positive seller rating.

2. Handling Returns & Refunds Efficiently

We process returns and refunds smoothly, ensuring customers are satisfied while protecting your business from unnecessary losses.

3. Managing Negative Feedback & Reviews

We actively resolve customer issues to prevent negative reviews and work on improving your overall seller feedback rating.

4. Order Issue Resolution

If a customer faces delays, lost shipments, or product concerns, we communicate shipping carriers to find the best resolution quickly.

5. Enhancing Customer Loyalty

By offering exceptional customer service, we help turn one-time buyers into repeat customers, boosting long-term sales and brand reputation.

Pricing

We charge $169 per month to handle all your customer service needs, ensuring professional support and hassle-free management for your store.

LISTING OPTIMIZATION
1. Product Titles
  • Craft clear, concise product titles with important details (e.g., size, color, material) to grab attention.
2. Compelling Product Descriptions
  • Write engaging and informative descriptions highlighting features, benefits, and unique selling points.
3. Bullet Points & Features
  • Create easy-to-scan bullet points that focus on the product’s key benefits and why customers need it.
4. High-Quality Images
  • Use high-resolution images that show the product from different angles and in use.
  • Ensure images are clear and visually appealing to build trust.
5. Mobile Optimization
  • Make sure product pages are optimized for mobile viewing, ensuring an excellent experience on all devices.
6. Product Reviews & Social Proof
  • Encourage customers to leave reviews and showcase positive feedback to increase trust and credibility.
7. Pricing & Shipping
  • Clearly display the product price, any discounts, and transparent shipping information.
8. Performance Monitoring
  • Track the performance of product listings and make adjustments to improve sales and conversions.

Who Is This For?

  • Shopify store owners who want optimized listings to increase product visibility and sales.
  • New store owners who want their listings done right from the start.

Pricing

  • We charge $99 per listing for full optimization, helping your product get more visibility, higher rankings, and better sales.